Wire One Communications Releases One Call - Unified Help Desk Managed Services

DAYTON, OH -- (MARKET WIRE) -- 04/10/08 -- Wire One Communications, an industry leader in providing video conferencing services, announces the release of One Call, a new Unified Help Desk Services program. One Call is a unique set of video, audio, and web conferencing services which provide customers with a single point of contact and a highly-skilled technical staff for managing all conferencing issues, support needs, and vendor relationships.

One Call is designed to provide a "white-glove" response to customers, and maximize the cost effectiveness of program management. In addition, with One Call, customer response is easy and reliable, and provides the advantage of one connection to an expert staff available 24x7x365.

"One Call expands upon Wire One's mission to provide the highest level of support services for simplifying the use of video, audio, and web conferencing for our customers," explains Bob Seidel, Vice President of Marketing for Wire One. "One Call optimizes our service approach specific to a customer's needs, and provides a cost-effective, flexible solution for managing conferencing systems, associated logistics, and vendor relationships."

Wire One, with over 20 years of industry experience, is a reseller of top industry conferencing equipment and is known for providing the highest level of "white-glove" services in the industry. The company also specializes in delivering a full suite of easy to use, reliable, and cost effective web-hosted services that simplify the use of video and other conferencing communication platforms.

Wire One's industry-recognized conferencing services include producer-assisted and automated call launching and on-demand solutions, dedicated network options, facility design and readiness, expert installation, Remote Equipment Monitoring (REM), and 24x7x365 Help Desk support. Wire One delivers unparalleled maintenance and support services enabling customers to enjoy a maximum benefit from their investment in conferencing technology.

About Wire One Communications, Inc.

Wire One Communications, with over 20 years of conferencing support expertise, is the recognized leader in providing easy to use, reliable, and cost effective video communication solutions to customers. The company services over 10,000 customers and 25,000 endpoints globally, and manages over 40,000 conferences a year. Whether the need is for video, audio or web conferencing, streaming or a strategic mix of all media, Wire One is defining the new face of communication, and allowing customers to connect, collaborate, and innovate.

Wire One Communications, Inc. www.wireone.com +1 888.947.3663 * +44 (0) 870 001 7726 Dayton, Denver & London

Wire One is a trademark of Wire One Communications, Inc.

Press Contact: Rose Evans Director of Marketing Communications Wire One Communications 937.259.5841 rose.evans@wireone.com

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